Background & Experience

Arlene Thayer, Executive Vice President and Chief Operating Officer, joined the firm in 2003 and has over 14 years of industry experience. She creates the necessary people systems crucial to effectively grow the organization and to ensure both financial strength and operating efficiency. As a member of the executive team, Arlene works to promote a success-oriented and accountable environment. Providing leadership and management, she ensures that the firm stays the course towards achieving its strategic objectives.


University of Delaware, Bachelor of Arts

Areas of Specialization

Arlene provides a full range of services to the firm including:

  • Board of Directors level of leadership
  • Strategic planning & long range forecasting
  • P&L oversight, financial performance, and profit enhancement
  • Strong diplomacy, communications abilities in challenging situations, and building teamwork
  • Succession planning

Professional Designations

  • Public Accounting Firm Manager (PAFM)

Professional Affiliations and Civic Involvement